Dynamics 365 and Power Platform
Microsoft's latest release wave introduces several long-awaited features, including custom branded links to boost customer confidence, dynamic content blocks for easier email updates, and enhanced record creation from customer journeys. The update also includes message expiration settings and Copilot-powered conversational SMS for better customer engagement.
The 2026 release wave introduces several features in Customer Insights, including the Private Preview (PP) and General Availability (GA) dates for new functionalities. Key updates include the introduction of MCP servers, Microsoft Fabric OneLake as a data source, enhanced audience targeting from previous campaign signals, and improved selection of field values for segment conditions.
This blog explains connectors within the Power Platform, which facilitate connections between applications and external data sources. Connectors allow automated data exchanges and integrations, making processes smoother without coding. Users can utilise existing connectors or create custom ones to meet specific needs, enhancing functionality in various Microsoft tools.
Power BI is Microsoft's business intelligence tool that transforms data into visual reports, enabling organisations to make informed decisions. It connects to various data sources and presents insights through dashboards and charts. Widely used by Fortune 500 companies, Power BI enhances data understanding and supports effective collaboration.
AI Builder is a no-code tool in Microsoft Power Platform that enables users to create and implement AI models. It automates repetitive tasks such as document and image processing, sentiment analysis, and data classification. Organizations utilize it to enhance efficiency, improve accuracy, and streamline workflows without requiring technical expertise.
Malin Martnes 