This is a post about how to set up and use boost participation and simplify planning with session-based event registrations in Dynamics 365 Customer Insights - Journeys.
Category: Journey
Release wave 1 2024 Dynamics 365 Customer Insights – Journeys
This is a post about the Microsoft Dynamics 365 Customer Insights - Journeys release wave 1 2024
Consent center in Real-time marketing
The post explains how to use the new consent center in Customer Insights - Journeys' real-time marketing, from setting up compliance profiles, consent purposes, and contact point consent. It distinguishes between transactional emails and those needing explicit consent. It also clarifies storing consent, the shift from outbound customer communication, and manual consent addition. Lastly, it addresses loading consent from various sources
Send an email when a contact submits a form in Customer Insights – Journeys
This is a post showing how to create a Power Automate that triggers when a contact submits a form in Customer Insights - Journeys, and then sends an email to the owning user of that contact.
Customer Insights -Journeys Copilot frenzy
Microsoft's AI assistant, Copilot, continually expands its utility across Microsoft products. It now includes various functions in Dynamics 365 Customer Insights - Journeys such as facilitating journey creation, form design, email content creation, and customer segmentation. While many features remain in testing, users can try them in certain data centers, providing valuable feedback for future improvement and refinement.
Malin Martnes 