This is the starting post about the MB-260: Microsoft Dynamics 365 Customer Insights (Data) Specialist certification.
Category: Div
What’s coming in Customer Insights-Journeys in December-March?
Customer Insights - Journeys are introducing numerous features aimed at enhancing real-time marketing. These include enhanced email engagement, customizable fonts, set quiet times, data capture from third-party forms, improved lead qualification, web interaction tracking, journey templates, and advanced bot protection among others.
Send an email when a contact submits a form in Customer Insights – Journeys
This is a post showing how to create a Power Automate that triggers when a contact submits a form in Customer Insights - Journeys, and then sends an email to the owning user of that contact.
New security roles admin
There's a new way of creating and editing security roles in Dataverse
MB-220 Configure marketing applications (15–20%)
First section of the exam MB-220: Microsoft Dynamics 365 Marketing Functional Consultant