Microsoft's latest release wave introduces several long-awaited features, including custom branded links to boost customer confidence, dynamic content blocks for easier email updates, and enhanced record creation from customer journeys. The update also includes message expiration settings and Copilot-powered conversational SMS for better customer engagement.
Tag: CI-Journeys
Release wave 2, 2025 Customer Insights – Journey
It's time for another release wave, lets look at what Microsoft are working on for the next six months. This post goes through Customer Insights - Journeys, I also have another post about Customer Insights - Data. Like all my other release wave posts GA is general available and PP is public preview. You can… Continue reading Release wave 2, 2025 Customer Insights – Journey