Tag: Marketing

Dynamics 365 Marketing, New release

What’s coming in Customer Insights-Journeys in December-March?

Malin Martnes

Customer Insights - Journeys are introducing numerous features aimed at enhancing real-time marketing. These include enhanced email engagement, customizable fonts, set quiet times, data capture from third-party forms, improved lead qualification, web interaction tracking, journey templates, and advanced bot protection among others.

Customer Insights, Dynamics 365 Marketing, Journey, Power Automate

Send an email when a contact submits a form in Customer Insights – Journeys

Malin Martnes

This is a post showing how to create a Power Automate that triggers when a contact submits a form in Customer Insights - Journeys, and then sends an email to the owning user of that contact.

Copilot, Customer Insights, Dynamics 365 Marketing, Journey

Customer Insights -Journeys Copilot frenzy

Malin Martnes

Microsoft's AI assistant, Copilot, continually expands its utility across Microsoft products. It now includes various functions in Dynamics 365 Customer Insights - Journeys such as facilitating journey creation, form design, email content creation, and customer segmentation. While many features remain in testing, users can try them in certain data centers, providing valuable feedback for future improvement and refinement.