Tag: Microsoft

Certification, Customer Insights, Data

MB-260: Describe Dynamics 365 Customer Insights – Data components, including tables, relationships, enrichments, activities, measures, and segments

Malin Martnes

This post provides an overview of key components in Customer Insights-Data, including tables, relationships, enrichments, activities, measures, and segments.

Customer Insights, Dynamics 365 Marketing, Journey

Consent center in Real-time marketing

Malin Martnes

The post explains how to use the new consent center in Customer Insights - Journeys' real-time marketing, from setting up compliance profiles, consent purposes, and contact point consent. It distinguishes between transactional emails and those needing explicit consent. It also clarifies storing consent, the shift from outbound customer communication, and manual consent addition. Lastly, it addresses loading consent from various sources