Not too long ago I did the release wave 2 post for Customer Insights - Journeys, and I thought that would be most of the things we were getting until March. This post shows how wrong I was, and I've never been more happy to be wrong! The release planner for Dynamics 365 Customer Insights… Continue reading August update of release planner for Customer Insights – Journeys
Author: Malin Martnes
The final death of Outbound
We've all known the time would come when Outbound was deprecated, but the exact date hasn't been public, until now! June 30th 2025 is the last day Outbound will be in Customer Insights - Journeys! If you or your customers are still using Outbound, you have to move to real-time marketing before July 1st 2025.… Continue reading The final death of Outbound
Release wave 2 2024 – Customer Insights – Data
Release wave 2, 2024 introduces new features for Customer Insights - Data until March 2025. Key highlights include Delta Lake format for faster insights, automated segment and measure management, Microsoft OneLake and Dataverse integration, and generating insights from marketing interactions. These updates aim to simplify data management and improve customer insights.
Release wave 2 2024 – Customer Insights – Journeys
Release wave 2 2024 brings exciting updates including Copilot customization, journey creation, campaign management, and email branding. Additional features like vanity domains and lead scoring enhance customer experience. With the promise of more to come, staying updated on the release planner is crucial. Keep an eye out for the upcoming enhancements until March 2025.
Microsoft Dynamics 365 Sales and Customer Insights Certifications Retirement: What You Need to Know
Microsoft is retiring mb-210, mb-220, and mb-260 Dynamics 365 certifications and introducing Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate.