Dynamics 365 and Power Platform
The blog introduces Dynamics 365, detailing its two main areas: CRM and ERP applications. It highlights key ERP components like Business Central, Commerce, Finance, Human Resources, Supply Chain Management, and Project Operations, focusing on their functionalities for small to medium-sized businesses and larger enterprises. Future posts will explore the CRM aspect of Dynamics 365.
Model-driven Power Apps utilize structured data models in Microsoft Dataverse as the foundation. These apps enable rapid development of data-rich, process-focused business applications, requiring minimal or no coding. They are perfect for varied scenarios, such as CRM, service management, and HR onboarding, ensuring consistency across devices.
Copilot is Microsoft's AI-powered assistant that enhances productivity by generating text, images, and voice across various Microsoft applications. It assists users in drafting content, analyzing data, and automating tasks, transforming how people work. Copilot is designed to improve efficiency and accessibility, democratizing AI for users in diverse contexts.
The blog series aims to provide an introductory guide to the Power Platform and Dynamics 365, addressing common questions about various technologies like Canvas apps, Dataverse, and Copilot Studio. It will feature insights from both AI and human experts, along with use cases from different customer sizes and resources for further learning.
This post shows how to use the unmapped fields in a marketing form in Dynamics 365 Customer Insights - Journeys
Malin Martnes 