Dynamics 365 and Power Platform
The post discusses the implementation of an event cancellation feature by Microsoft, greatly anticipated by users. It outlines the process for creating a cancellation button linked to an email, customizing confirmation emails, and managing event statuses.
Microsoft is retiring mb-210, mb-220, and mb-260 Dynamics 365 certifications and introducing Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate.
In Dynamics 365 Customer Insights - Journeys, users can list various items in an email as long as they are registered in Dataverse. This can include different insurances, contact names, purchased products, event passes, and registered event names.
This is a post about the Microsoft Dynamics 365 Customer Insights - Journeys release wave 1 2024
The post explains how to use the new consent center in Customer Insights - Journeys' real-time marketing, from setting up compliance profiles, consent purposes, and contact point consent. It distinguishes between transactional emails and those needing explicit consent. It also clarifies storing consent, the shift from outbound customer communication, and manual consent addition. Lastly, it addresses loading consent from various sources
Malin Martnes 