Dynamics 365 and Power Platform
Not too long ago I did the release wave 2 post for Customer Insights - Journeys, and I thought that would be most of the things we were getting until March. This post shows how wrong I was, and I've never been more happy to be wrong! The release planner for Dynamics 365 Customer Insights… Continue reading August update of release planner for Customer Insights – Journeys
Release wave 2 2024 brings exciting updates including Copilot customization, journey creation, campaign management, and email branding. Additional features like vanity domains and lead scoring enhance customer experience. With the promise of more to come, staying updated on the release planner is crucial. Keep an eye out for the upcoming enhancements until March 2025.
Microsoft is retiring mb-210, mb-220, and mb-260 Dynamics 365 certifications and introducing Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate.
In Dynamics 365 Customer Insights - Journeys, users can list various items in an email as long as they are registered in Dataverse. This can include different insurances, contact names, purchased products, event passes, and registered event names.
This is a post about how to set up and use boost participation and simplify planning with session-based event registrations in Dynamics 365 Customer Insights - Journeys.
Malin Martnes 