Customer Insights, Data, New release

Release wave 2, 2025 Customer Insights – Data

It's time for another release wave, lets look at what Microsoft are working on for the next six months. This post covers Customer Insights - Data, I also have another post about Customer Insights - Journeys. Like all my other release wave posts GA is general available and PP is public preview. You can read… Continue reading Release wave 2, 2025 Customer Insights – Data

Customer Insights, Journey, New release

Event portal enhancements

In the February release we finally got a major enhancement to connecting events from Dynamics 365 Customer Insights - Journeys and Power Pages and your own website. This blog will go through how you can create a Power Pages website with event template and connect your event to your own website. PrerequisitesCreating your eventOn a… Continue reading Event portal enhancements

Customer Insights, Data, Dynamics 365, New release

Release wave 1 2025 Customer Insights – Data

The upcoming features for Dynamics 365 Customer Insights - Data in release wave 1 2025 promise significant enhancements. Key improvements include Copilot integration, Delta Lake for faster updates, and better synchronization options with Fabric OneLake. Enhanced audience targeting based on prior engagements further strengthens campaign relevance.

Customer Insights, Dynamics 365, Journey, New release

Release wave 1 2025 Customer Insights – Journeys

Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist registrations, event portal creations, and streamline event communications.