It's time for another release wave, lets look at what Microsoft are working on for the next six months. This post covers Customer Insights - Data, I also have another post about Customer Insights - Journeys. Like all my other release wave posts GA is general available and PP is public preview. You can read… Continue reading Release wave 2, 2025 Customer Insights – Data
Category: New release
Event portal enhancements
In the February release we finally got a major enhancement to connecting events from Dynamics 365 Customer Insights - Journeys and Power Pages and your own website. This blog will go through how you can create a Power Pages website with event template and connect your event to your own website. PrerequisitesCreating your eventOn a… Continue reading Event portal enhancements
Release wave 1 2025 Customer Insights – Data
The upcoming features for Dynamics 365 Customer Insights - Data in release wave 1 2025 promise significant enhancements. Key improvements include Copilot integration, Delta Lake for faster updates, and better synchronization options with Fabric OneLake. Enhanced audience targeting based on prior engagements further strengthens campaign relevance.
Release wave 1 2025 Customer Insights – Journeys
Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist registrations, event portal creations, and streamline event communications.
Multiple segments in a journey
You can now have multiple segments to start a journey in Dynamics 365 Customer Insights - Journeys.