Dynamics 365 and Power Platform
Microsoft's latest release wave introduces several long-awaited features, including custom branded links to boost customer confidence, dynamic content blocks for easier email updates, and enhanced record creation from customer journeys. The update also includes message expiration settings and Copilot-powered conversational SMS for better customer engagement.
It's time for another release wave, lets look at what Microsoft are working on for the next six months. This post covers Customer Insights - Data, I also have another post about Customer Insights - Journeys. Like all my other release wave posts GA is general available and PP is public preview. You can read… Continue reading Release wave 2, 2025 Customer Insights – Data
In the February release we finally got a major enhancement to connecting events from Dynamics 365 Customer Insights - Journeys and Power Pages and your own website. This blog will go through how you can create a Power Pages website with event template and connect your event to your own website. PrerequisitesCreating your eventOn a… Continue reading Event portal enhancements
The upcoming features for Dynamics 365 Customer Insights - Data in release wave 1 2025 promise significant enhancements. Key improvements include Copilot integration, Delta Lake for faster updates, and better synchronization options with Fabric OneLake. Enhanced audience targeting based on prior engagements further strengthens campaign relevance.
Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist registrations, event portal creations, and streamline event communications.
Malin Martnes 