Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist registrations, event portal creations, and streamline event communications.
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Multiple segments in a journey
You can now have multiple segments to start a journey in Dynamics 365 Customer Insights - Journeys.
August update of release planner for Customer Insights – Journeys
Not too long ago I did the release wave 2 post for Customer Insights - Journeys, and I thought that would be most of the things we were getting until March. This post shows how wrong I was, and I've never been more happy to be wrong! The release planner for Dynamics 365 Customer Insights… Continue reading August update of release planner for Customer Insights – Journeys
Release wave 2 2024 – Customer Insights – Data
Release wave 2, 2024 introduces new features for Customer Insights - Data until March 2025. Key highlights include Delta Lake format for faster insights, automated segment and measure management, Microsoft OneLake and Dataverse integration, and generating insights from marketing interactions. These updates aim to simplify data management and improve customer insights.
Release wave 2 2024 – Customer Insights – Journeys
Release wave 2 2024 brings exciting updates including Copilot customization, journey creation, campaign management, and email branding. Additional features like vanity domains and lead scoring enhance customer experience. With the promise of more to come, staying updated on the release planner is crucial. Keep an eye out for the upcoming enhancements until March 2025.