Dynamics 365 and Power Platform
Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist registrations, event portal creations, and streamline event communications.
You can now have multiple segments to start a journey in Dynamics 365 Customer Insights - Journeys.
Not too long ago I did the release wave 2 post for Customer Insights - Journeys, and I thought that would be most of the things we were getting until March. This post shows how wrong I was, and I've never been more happy to be wrong! The release planner for Dynamics 365 Customer Insights… Continue reading August update of release planner for Customer Insights – Journeys
We've all known the time would come when Outbound was deprecated, but the exact date hasn't been public, until now! June 30th 2025 is the last day Outbound will be in Customer Insights - Journeys! If you or your customers are still using Outbound, you have to move to real-time marketing before July 1st 2025.… Continue reading The final death of Outbound
Release wave 2, 2024 introduces new features for Customer Insights - Data until March 2025. Key highlights include Delta Lake format for faster insights, automated segment and measure management, Microsoft OneLake and Dataverse integration, and generating insights from marketing interactions. These updates aim to simplify data management and improve customer insights.
Malin Martnes 