Dynamics 365 and Power Platform
Release wave 2 2024 brings exciting updates including Copilot customization, journey creation, campaign management, and email branding. Additional features like vanity domains and lead scoring enhance customer experience. With the promise of more to come, staying updated on the release planner is crucial. Keep an eye out for the upcoming enhancements until March 2025.
Microsoft is retiring mb-210, mb-220, and mb-260 Dynamics 365 certifications and introducing Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate.
In Dynamics 365 Customer Insights - Journeys, users can list various items in an email as long as they are registered in Dataverse. This can include different insurances, contact names, purchased products, event passes, and registered event names.
In previous posts, we've gone through incremental updates for our data, data which is updated when there's a change to them. Now let's look at scheduled refreshes. Scheduled refreshes automatically update ingested data sources in unified customer profiles. The scheduled refresh is found under "Settings", "System" and "Schedule" You can schedule automatic refreshes of all… Continue reading MB-260 Identify capabilities and limitations for scheduled refreshes
This is a post about how to set up and use boost participation and simplify planning with session-based event registrations in Dynamics 365 Customer Insights - Journeys.
Malin Martnes 