Customer Insights

Multiple compliance centers in a form

Do you or your customer have multiple brands and multiple purposes for customers to register to? Want to have one form to collect all consent, but you're struggling with how to do that? This post has the solution for you!

Customer Insights, Dynamics 365 Marketing, Journey

Consent center in Real-time marketing

The post explains how to use the new consent center in Customer Insights - Journeys' real-time marketing, from setting up compliance profiles, consent purposes, and contact point consent. It distinguishes between transactional emails and those needing explicit consent. It also clarifies storing consent, the shift from outbound customer communication, and manual consent addition. Lastly, it addresses loading consent from various sources