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Dynamics 365, What is and what is it used for

What is Dynamics 365 and what is it used for?

The blog introduces Dynamics 365, detailing its two main areas: CRM and ERP applications. It highlights key ERP components like Business Central, Commerce, Finance, Human Resources, Supply Chain Management, and Project Operations, focusing on their functionalities for small to medium-sized businesses and larger enterprises. Future posts will explore the CRM aspect of Dynamics 365.

Customer Insights, Journey

Outbound segments migration tool

Outbound is set to be removed from Customer Insights - Journeys by June 30, 2025. Microsoft's Segment Migration Tool facilitate moving segments from outbound to real-time marketing, allowing users to import outbound segments efficiently and address errors during the migration to ensure successful transfers.

Customer Insights

Multiple compliance centers in a form

Do you or your customer have multiple brands and multiple purposes for customers to register to? Want to have one form to collect all consent, but you're struggling with how to do that? This post has the solution for you!