Dynamics 365 and Power Platform
Copilot Studio is Microsoft's low-code platform for creating custom AI agents that automate tasks and enhance interactions. It enables organizations to build intelligent conversational assistants, integrating with various data sources while ensuring effective governance. With applications ranging from customer service to productivity aids, it significantly elevates operational efficiency and user experiences.
Microsoft Power Pages is a low-code platform enabling the creation of secure websites for external users, such as customers and partners. It integrates with Microsoft Dataverse, facilitating access to data through user-friendly designs and templates. Common applications include customer portals, event registrations, and secure data displays, enhancing user experience and data management.
Copilot is Microsoft's AI-powered assistant that enhances productivity by generating text, images, and voice across various Microsoft applications. It assists users in drafting content, analyzing data, and automating tasks, transforming how people work. Copilot is designed to improve efficiency and accessibility, democratizing AI for users in diverse contexts.
The upcoming features for Dynamics 365 Customer Insights - Data in release wave 1 2025 promise significant enhancements. Key improvements include Copilot integration, Delta Lake for faster updates, and better synchronization options with Fabric OneLake. Enhanced audience targeting based on prior engagements further strengthens campaign relevance.
Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist registrations, event portal creations, and streamline event communications.
Malin Martnes 