Dynamics 365 and Power Platform
It's time for another release wave, lets look at what Microsoft are working on for the next six months. This post goes through Customer Insights - Journeys, I also have another post about Customer Insights - Data. Like all my other release wave posts GA is general available and PP is public preview. You can… Continue reading Release wave 2, 2025 Customer Insights – Journey
The post discusses the implementation of an event cancellation feature by Microsoft, greatly anticipated by users. It outlines the process for creating a cancellation button linked to an email, customizing confirmation emails, and managing event statuses.
This post guides event organizers on setting up automated emails and journeys in Dynamics 365 Customer Insights - Journeys. It details creating registration, reminder, and evaluation emails while incorporating conditional content for online and in-person events. The process uses triggers for registration and cancellation, streamlining event management effectively.
Outbound is set to be removed from Customer Insights - Journeys by June 30, 2025. Microsoft's Segment Migration Tool facilitate moving segments from outbound to real-time marketing, allowing users to import outbound segments efficiently and address errors during the migration to ensure successful transfers.
This post shows how to use the unmapped fields in a marketing form in Dynamics 365 Customer Insights - Journeys
Malin Martnes 