Release wave 2 2024 brings exciting updates including Copilot customization, journey creation, campaign management, and email branding. Additional features like vanity domains and lead scoring enhance customer experience. With the promise of more to come, staying updated on the release planner is crucial. Keep an eye out for the upcoming enhancements until March 2025.
Tag: Dynamics 365 Customer Insights – Journeys
Microsoft Dynamics 365 Sales and Customer Insights Certifications Retirement: What You Need to Know
Microsoft is retiring mb-210, mb-220, and mb-260 Dynamics 365 certifications and introducing Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate.
Lists in emails in Customer Insights – Journeys
In Dynamics 365 Customer Insights - Journeys, users can list various items in an email as long as they are registered in Dataverse. This can include different insurances, contact names, purchased products, event passes, and registered event names.
Register for sessions on events in CI-Journeys
This is a post about how to set up and use boost participation and simplify planning with session-based event registrations in Dynamics 365 Customer Insights - Journeys.