Outbound is set to be removed from Customer Insights - Journeys by June 30, 2025. Microsoft's Segment Migration Tool facilitate moving segments from outbound to real-time marketing, allowing users to import outbound segments efficiently and address errors during the migration to ensure successful transfers.
Category: Journey
Customer Insights – Journey March Madness
This post shows how to use the unmapped fields in a marketing form in Dynamics 365 Customer Insights - Journeys
Event portal enhancements
In the February release we finally got a major enhancement to connecting events from Dynamics 365 Customer Insights - Journeys and Power Pages and your own website. This blog will go through how you can create a Power Pages website with event template and connect your event to your own website. PrerequisitesCreating your eventOn a… Continue reading Event portal enhancements
Release wave 1 2025 Customer Insights – Journeys
Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist registrations, event portal creations, and streamline event communications.
Multiple segments in a journey
You can now have multiple segments to start a journey in Dynamics 365 Customer Insights - Journeys.