This post guides event organizers on setting up automated emails and journeys in Dynamics 365 Customer Insights - Journeys. It details creating registration, reminder, and evaluation emails while incorporating conditional content for online and in-person events. The process uses triggers for registration and cancellation, streamlining event management effectively.
Category: Journey
Outbound segments migration tool
Outbound is set to be removed from Customer Insights - Journeys by June 30, 2025. Microsoft's Segment Migration Tool facilitate moving segments from outbound to real-time marketing, allowing users to import outbound segments efficiently and address errors during the migration to ensure successful transfers.
Customer Insights – Journey March Madness
This post shows how to use the unmapped fields in a marketing form in Dynamics 365 Customer Insights - Journeys
Event portal enhancements
In the February release we finally got a major enhancement to connecting events from Dynamics 365 Customer Insights - Journeys and Power Pages and your own website. This blog will go through how you can create a Power Pages website with event template and connect your event to your own website. PrerequisitesCreating your eventOn a… Continue reading Event portal enhancements
Release wave 1 2025 Customer Insights – Journeys
Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist registrations, event portal creations, and streamline event communications.