Customer Insights, Journey

Outbound segments migration tool

Outbound is set to be removed from Customer Insights - Journeys by June 30, 2025. Microsoft's Segment Migration Tool facilitate moving segments from outbound to real-time marketing, allowing users to import outbound segments efficiently and address errors during the migration to ensure successful transfers.

Customer Insights, Journey, New release

Event portal enhancements

In the February release we finally got a major enhancement to connecting events from Dynamics 365 Customer Insights - Journeys and Power Pages and your own website. This blog will go through how you can create a Power Pages website with event template and connect your event to your own website. PrerequisitesCreating your eventOn a… Continue reading Event portal enhancements

Customer Insights, Dynamics 365, Journey, New release

Release wave 1 2025 Customer Insights – Journeys

Microsoft is set to unveil exciting new features for Customer Insights - Journeys through October 2025, with many transitioning to general availability by April. Key enhancements include journey automation, data export capabilities, waitlist registrations, event portal creations, and streamline event communications.