This is a post showing how to create a Power Automate that triggers when a contact submits a form in Customer Insights - Journeys, and then sends an email to the owning user of that contact.
Customer Insights -Journeys Copilot frenzy
Microsoft's AI assistant, Copilot, continually expands its utility across Microsoft products. It now includes various functions in Dynamics 365 Customer Insights - Journeys such as facilitating journey creation, form design, email content creation, and customer segmentation. While many features remain in testing, users can try them in certain data centers, providing valuable feedback for future improvement and refinement.
Am I breaking up with HR?
Since March 2018 I've been blogging and working with Dynamics 365 Human Resources, or Talent as it was called back then. It's been quite a journey for me these years and I've learned so much and gotten to know many people, many of whom I now call friends. Much of it is thanks to D365… Continue reading Am I breaking up with HR?
Customise a journey in RTM
Blog on how to customize and add columns to a real-time journey in Dynamics 365
Dynamics 365 Customer Service Workspace
Post explaining what the customer service workspace is
Malin Martnes 