Dynamics 365 and Power Platform
Microsoft's AI assistant, Copilot, continually expands its utility across Microsoft products. It now includes various functions in Dynamics 365 Customer Insights - Journeys such as facilitating journey creation, form design, email content creation, and customer segmentation. While many features remain in testing, users can try them in certain data centers, providing valuable feedback for future improvement and refinement.
Since March 2018 I've been blogging and working with Dynamics 365 Human Resources, or Talent as it was called back then. It's been quite a journey for me these years and I've learned so much and gotten to know many people, many of whom I now call friends. Much of it is thanks to D365… Continue reading Am I breaking up with HR?
Blog on how to customize and add columns to a real-time journey in Dynamics 365
Post explaining what the customer service workspace is
There's a new way of creating and editing security roles in Dataverse
Malin Martnes 