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Tag: Customer Service

Dynamics 365 Customer Service Workspace

04/07/202304/07/2023 Malin Martnes

Post explaining what the customer service workspace is

Tagged Customer Service, Dynamics 365, Dynamics 365 Customer Service, Microsoft2 Comments

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Malin Martnes

I have worked with different CRM systems for almost 10 years, and worked as a consultant with Dynamics CRM for 4 years. Since march 2018 I have worked with Microsoft's new HR system, Dynamics 365 for Talent, and gained unique insight in the system and various HR processes. In august 2018 I was the second in the world to pass the MB6-898 Dynamics 365 for Talent certification.

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