Dynamics 365 and Power Platform
This post guides event organizers on setting up automated emails and journeys in Dynamics 365 Customer Insights - Journeys. It details creating registration, reminder, and evaluation emails while incorporating conditional content for online and in-person events. The process uses triggers for registration and cancellation, streamlining event management effectively.
Outbound is set to be removed from Customer Insights - Journeys by June 30, 2025. Microsoft's Segment Migration Tool facilitate moving segments from outbound to real-time marketing, allowing users to import outbound segments efficiently and address errors during the migration to ensure successful transfers.
In Dynamics 365 Customer Insights - Journeys, users can list various items in an email as long as they are registered in Dataverse. This can include different insurances, contact names, purchased products, event passes, and registered event names.
Malin Martnes 