Tag: Marketing

Customer Insights, Journey, New release

August update of release planner for Customer Insights – Journeys

Malin Martnes

Not too long ago I did the release wave 2 post for Customer Insights - Journeys, and I thought that would be most of the things we were getting until March. This post shows how wrong I was, and I've never been more happy to be wrong! The release planner for Dynamics 365 Customer Insights… Continue reading August update of release planner for Customer Insights – Journeys

Certification, Customer Insights, Data, Dynamics 365, Dynamics 365 Marketing, Journey

Microsoft Dynamics 365 Sales and Customer Insights Certifications Retirement: What You Need to Know

Malin Martnes

Microsoft is retiring mb-210, mb-220, and mb-260 Dynamics 365 certifications and introducing Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate.

Customer Insights, Dynamics 365, Dynamics 365 Marketing, Event, Journey

Lists in emails in Customer Insights – Journeys

Malin Martnes

In Dynamics 365 Customer Insights - Journeys, users can list various items in an email as long as they are registered in Dataverse. This can include different insurances, contact names, purchased products, event passes, and registered event names.