Do you or your customer have multiple brands and multiple purposes for customers to register to? Want to have one form to collect all consent, but you're struggling with how to do that? This post has the solution for you!
Tag: Marketing
Multiple segments in a journey
You can now have multiple segments to start a journey in Dynamics 365 Customer Insights - Journeys.
August update of release planner for Customer Insights – Journeys
Not too long ago I did the release wave 2 post for Customer Insights - Journeys, and I thought that would be most of the things we were getting until March. This post shows how wrong I was, and I've never been more happy to be wrong! The release planner for Dynamics 365 Customer Insights… Continue reading August update of release planner for Customer Insights – Journeys
Microsoft Dynamics 365 Sales and Customer Insights Certifications Retirement: What You Need to Know
Microsoft is retiring mb-210, mb-220, and mb-260 Dynamics 365 certifications and introducing Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate.
Lists in emails in Customer Insights – Journeys
In Dynamics 365 Customer Insights - Journeys, users can list various items in an email as long as they are registered in Dataverse. This can include different insurances, contact names, purchased products, event passes, and registered event names.
Malin Martnes 